Your Privacy Choices

Do Not Sell or Share My Personal Information

Swift Plumbing & Heating ("we," "us," or "our") is committed to being transparent about how we collect and use your personal information, and to giving you meaningful control over your data. This page describes your privacy rights and explains how to exercise them.

Washington Opt-In Policy

Unlike states that rely solely on "Opt-Out" controls, Washington State privacy standards require affirmative, explicit opt-in consent before non-essential tracking technologies (such as advertising pixels or behavioral analytics) can be deployed on your device.

What Personal Information We Collect

When you visit our website at https://www.swiftplumb.com, we may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, home or service address, IP address
• Service and Transaction Information: Details about service requests, estimates, or jobs you have requested or received
• Internet or Network Activity: Pages visited, time on site, referring webpage, browser type, device information
• Geolocation Data: General location inferred from IP address
• Inferences: Information derived from the above to understand your preferences or interests for advertising purposes

How We Use and Share Your Information

We use this information to respond to your inquiries, schedule service, improve our website, and run advertising campaigns. We do not sell your personal information to data brokers or third parties for their own independent marketing purposes.

When you grant consent, the following third-party integrations may receive information about your site visit to measure ad performance and serve relevant marketing:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta (Facebook) Pixel

If you decline or do not interact with our cookie consent banner, these tracking tools are completely disabled.

Your Washington State Privacy Rights

As a Washington resident, you hold the following rights over your data:

• Right to Opt-In / Modify Consent: You decide if non-essential tracking is permitted. You can update your choices at any time via the "Cookie Preferences" link in our website footer.
• Right to Know & Access: Request details regarding the categories and specific pieces of personal information we maintain about you.
• Right to Delete: Request the deletion of personal information collected through our site.
• Right to Correct: Request corrections to inaccurate personal records.
• Right to Non-Discrimination: You will never be penalized, charged higher prices, or denied service for managing your privacy preferences.

How to Manage Your Cookie & Tracking Preferences

1. Cookie Consent Banner: Upon your first visit, a banner will prompt you to accept or decline analytics and marketing cookies.
2. Footer Preference Center: Click Cookie Preferences at the bottom of any webpage to change your selection at any time.
3. Global Privacy Control (GPC): If your browser broadcasts an opt-out preference signal (like GPC), our systems will recognize and honor it as a request to disable all non-essential tracking.

How to Submit a Privacy Request

You may submit a request to opt out of the sale or sharing of your personal information by contacting us directly:

Email: info@swiftplumb.com
Phone: 360-297-9592
Mail: Swift Plumbing & Heating, 26061 United Rd NE, Kingston, WA 98346

Please include your name, the email address or other identifier associated with your website visit, and a clear description of your request. We will respond within 45 days of receiving a verifiable request, as required by law.

How to Submit Other Privacy Requests

To submit a request to know, delete, or correct your personal information, please contact us using the information above. We will ask you to verify your identity before processing your request. We will respond within 45 days, with the option to extend by an additional 45 days when reasonably necessary.

You may also designate an authorized agent to submit a request on your behalf. Authorized agent requests must include written permission from you, and we may require you to verify your own identity directly with us.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. At this time, there is no consistent industry standard for responding to DNT signals, and our Site does not currently respond to DNT signals differently than other requests. We do, however, honor Global Privacy Control (GPC) signals as described above.

Changes to This Page

We may update this page from time to time as our data practices or the law changes. When we do, we will update the date on our Privacy Policy. We encourage you to review this page periodically.

Questions?

If you have questions about your privacy rights or how to submit a request, please contact us at info@swiftplumb.com.